IAMX Featured Services
- What is it?
- Why Differentiation is Important
- Collaborative Cross Selling
- Frequently Asked Questions
- Instructions for Adding Featured Services
IAM Mobility Exchange (IAMX) is the online directory of the International Association of Movers (IAM). Each month, IAMX hosts over 20,000 searches. These searches generate thousands of e-mail clicks and visits to your company profile page resulting in leads that can turn into new business engagements with industry colleagues. You can view the detailed data analytics about IAMX at: IAMX Data Analytics.
Industry professionals rely on IAMX for key company information such as address, contact, specializations, and qualifications. The IAMX Validation system performs a running review of the qualifications of IAMX-Validated Members providing assurance that the information related to memberships, qualifications and compliance can be trusted.
Continuing its commitment to promote trust and professionalism among its members, IAMX recently launched its IAMTrusted Moving Company Program. Backed by the IAM Issue Resolution System (IIRS), the program presents a higher level of commitment to professional conduct.
Featured Services – What is it?
Responding to member suggestions, IAMX now presents Featured Services for IAMX-Validated Members (this includes IAMTrusted Moving Companies as all ITMCs are Validated) who wish to provide their colleagues easy access to information about the services that distinguish and differentiate them in the marketplace.
Companies that subscribe will display the Featured Services icon in their search listing and in their company profile. Subscription is included and there is no additional fee for IAMX-Validated members.
Clicking on the icon will take the user to the Featured Services listing with links to web resource pages or to downloadable files. Click on the video below to see how it works.
Why Differentiation is Important
Many moving service providers provide enhanced destination services to help customers settle into their new home. These Featured Services can make the difference when customers are making their choice between competitive proposals. If we don’t differentiate, we may be judged on price alone.
This differentiation can be effectively demonstrated to customers in a move proposal by including links or printed/pdf copies of information about Featured Services. A destination guide or visa/immigration referral may make a move proposal stand out.
Well-trained Moving Consultants can share an online screen with their prospective customer to review the enhanced destination services offered by their IAM Member partner. When doing surveys onsite, Moving Consultants can use a connected tablet device to review these services dynamically with the customer. The additional time required for the Moving Consultant to prepare by reviewing the Featured Services offered by partner companies will pay off when the Consultant is able to refer to services and solutions available through their destination partner.
Collaborative – Cross Selling
The consultation opportunity with the customer at origin is not only critical for differentiating our company and improving our chances of closing the deal; it also offers an important and untapped opportunity for cross-selling services at destination. Being aware of the enhanced destination services offered by our partners through the Featured Services listing may mean opportunities to earn referrals and commissions.
Frequently Asked Questions
Is my company eligible to participate in Featured Services?
Only IAMX-Validated Members may participate.
Is there a cost?
No, there is no fee. This is a value-added service for IAMX-Validated members.
What happened to the Partner Portal feature?
The Partner Portal feature was designed to allow members to present a link to their online rate systems. We have renamed this to Online Rates. If you would like to add your Online Rates link to IAMX, please contact us at connect@mobilityex.com.
What Featured Services can be presented?
We have created a list of typical Featured Services. Members that wish to suggest additional categories are welcome to do so by contacting connect@mobilityex.com.
What types of resources can be presented?
There are two ways to present resources:
- Downloadable Files – these can be PDF, Word Documents, Image Files, etc. File sizes cannot exceed 15 megabytes.
- Web Resources – these are links to internet resources like web pages
How do we add Featured Services?
Please contact: connect@mobilityex.com. We will work with you to review your featured services and present them as part of your company profile.
I’m ready. How do I get started?
Contact connect@mobilityex.com and we’ll get you going.
Can I schedule an online appointment to get more information?
Absolutely. Just click this link: Schedule an appointment. (Requires ability to connect to a Zoom online session.)
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